123Spins Casino Responsible Gambling

At 123Spins we are committed to keeping play safe and under control. We want you to enjoy your time with us while minimising harm, so we provide clear tools, guidance and links to professional support. If you ever feel your play is becoming a problem, we encourage you to act early and use the measures below.

Player protection principles

We believe gambling should be a form of entertainment and never a way to solve financial or personal problems. We monitor activity patterns for signs of harm, promote safer-play tools and expect all customers to gamble responsibly. Our approach balances practical controls with easy access to support.

Activity-control tools

You can manage your account with a range of controls designed to limit spending and time spent playing. Common tools include deposit limits, loss limits, session timers, reality checks and temporary account breaks. Use your account settings or contact our support team to enable or change these options.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be lowered immediately and increased only after a cooling-off period to help prevent impulsive changes.

Loss limits and session controls

Loss limits cap how much you can lose over a set period. Session timers and reality checks remind you when you have been playing for a chosen time and give you the option to take a break.

Time limits, time-outs and self-exclusion

For short breaks use time-outs or account breaks. For longer-term protection you can choose self-exclusion, which blocks access to your account for a set period. Self-exclusion is a stronger step and often includes additional verification steps to prevent access during the exclusion period.

Recognising signs of problematic behaviour

Look out for changes such as chasing losses, spending more time or money than intended, neglecting other responsibilities, borrowing to play, or feeling distressed about gambling. If you notice these signs in yourself or someone you care for, take action sooner rather than later.

Practical tips for staying in control

Decide a budget before you play and stick to it. Use deposit and loss limits, enable session reminders, avoid gambling when upset or under the influence, and never treat gambling as a way to make money. Talk openly with friends or family if you feel your play is changing.

Professional help and support organisations

If you need further help, professional organisations in the UK can provide confidential advice and treatment. Consider contacting GamCare, GambleAware, Samaritans or your GP/NHS services for assessment and support. These services can offer tailored help, helplines and referral options.

If you want to use any of our safer-play tools or need guidance, please visit your account settings or contact our support team for assistance. We will work with you to put appropriate safeguards in place.