Privacy Statement

This Privacy Policy explains how we collect, use and protect the personal information you provide when you register, play or otherwise interact with 123Spins. We take your privacy seriously and set out below the types of data we collect, why we process it, who we may share it with and the rights you have in relation to your information.

Types of data we collect

Personal data

When you open an account or contact our team we collect identifying information such as your name, date of birth, home address, email, telephone number and proof of identity where required. We also record account details, payment information and documents provided for verification purposes.

Technical data

We collect technical information about your device and connection, including IP address, browser type, device identifiers and operating system. This helps us provide a secure, functional service and to detect suspicious activity.

Transactional data

We keep records of deposits, withdrawals, bets, game play, bonuses and other transactions tied to your account. Transactional data is used for account management, compliance checks and resolving disputes.

How we use your information

We use personal, technical and transactional data to operate and improve our service, verify your identity, process payments, fulfil legal and regulatory obligations, detect and prevent fraud, and respond to enquiries. We may also use aggregated or anonymised data for analysis and service development.

Data protection and storage

We protect your information using industry-standard security measures, including encryption and access controls. Personal data is stored only for as long as necessary to fulfil the purposes set out in this policy or to comply with legal obligations. We restrict staff access to data on a need-to-know basis and maintain technical and organisational safeguards to reduce unauthorised access.

Cookies and tracking technologies

We use cookies and similar technologies to provide essential site functionality, remember preferences and measure performance. Some cookies are necessary for secure log-in and payment operations, while others are used for analytics and to personalise the service. You can manage cookie preferences in your browser, although disabling certain cookies may affect site functionality.

Your rights

You have rights in relation to your personal data, including the right to access the information we hold, to correct inaccurate details, to request restriction of processing and, where applicable, to object to processing. You may also request portability of certain data provided by you in a structured, commonly used format.

Access, correction and deletion of data

To exercise your rights or to update or delete your personal information, contact us at [email protected]. We will respond to legitimate requests in line with applicable data protection law, subject to any legal or regulatory requirements that require us to retain certain records.

Information sharing and third parties

We may share information with service providers who support our operations, including payment processors, verification partners and technical contractors. We will also disclose data to law enforcement or regulatory bodies when required by law. All third parties we use are required to process your data securely and in accordance with this policy.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. Material changes will be posted on our site and, where appropriate, communicated to account holders. Please check this page periodically to stay informed about how we protect your privacy.