General Terms and Conditions

These terms and conditions set out the rules that govern your use of 123Spins. They explain the relationship between us and our users, outline account responsibilities and eligibility, and describe how promotions, deposits and withdrawals are handled. By registering and using our services you agree to comply with these terms and any specific conditions displayed on the site or in promotion pages.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household or device unless we agree otherwise in writing. You must not share login details and you should notify us immediately if you suspect unauthorised access. We may suspend or close accounts where there is suspicious activity, a breach of these terms, or failure to provide required verification documentation.

Eligibility requirements

To use our services you must be at least 18 years old and located in a jurisdiction where online gambling is permitted. We reserve the right to restrict or refuse registration from certain countries. You must provide truthful information when creating an account and complete any identity checks we require before certain features or withdrawals are made available.

Acceptable platform use

You must use the platform lawfully and not for any fraudulent, abusive or illegal purpose. Automated play, collusion, bonus abuse, or any activity intended to manipulate games or promotions is prohibited. We may apply limits, void bets or winnings and close accounts where misuse is detected. Responsible gambling tools are available, including deposit limits, time-outs and self-exclusion, and we encourage their use where appropriate.

General bonus and promotion rules

All bonuses and promotions are subject to specific terms which will be made available when you opt in. Promotional offers may carry eligibility criteria, wagering requirements, game restrictions, maximum conversion limits and time limits. Any bonus funds or free spins must be used in accordance with the promotion terms. Where a promotion requires a qualifying deposit, that deposit must meet the minimum value stated on the offer page.

Activation and restrictions

Promotions normally require registration and a qualifying action such as a deposit or a promo code. We may exclude certain games or stake levels from contributing to wagering requirements and we reserve the right to amend or withdraw promotions without prior notice where necessary to prevent abuse or to comply with legal obligations.

Deposits and withdrawals

We accept a range of payment methods as shown on the cashier page. The minimum deposit and minimum withdrawal amounts will be displayed when you transact. Withdrawals may be subject to identity verification, checks and processing times; we will attempt to process valid requests promptly but may delay payment where required by law or to complete security checks. Fees and processing times depend on the chosen payment method and will be shown during the withdrawal process.

Dispute resolution

If you have a dispute you should contact our support team so we can attempt to resolve the matter directly. We will investigate and respond within a reasonable time. If a resolution cannot be reached you may pursue any regulatory or alternative dispute resolution options available in your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Any material changes will be communicated on the site or by other reasonable means. Continued use of your account after changes are published constitutes acceptance of the revised terms. We recommend you review these terms regularly to stay informed of any updates.